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Permission and Privacy Policy
Visiting this site implies consent to the following terms and conditions.
Webb Weavers Consulting is dedicated to protecting your privacy and the privacy of anyone on the receiving end of a WebbMail-delivered email. To that end, we have instituted certain policies to help us make sure WebbMail Email Marketing remains a safe, trusted environment for email marketing and correspondence.
This document outlines those policies and our efforts to enforce them.
A simple, straightforward policy on permission
WebbMail Email Marketing is a permission-based email-marketing platform. It is designed to let organizations send emails to people who want to receive those emails. Webb Weavers Consulting's permission and privacy policy is part of the Terms of Use agreed to by every Webb Weavers Consulting client that uses WebbMail Email Marketing, and it appears as a reminder on WebbMail's import process every time new lists are added. It goes beyond the stipulations set forth in the United States' Can-Spam legislation and is as follows:
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To send an email to someone using WebbMail, that recipient must be:
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No list rental or purchasing allowed here
While many services allow you to purchase or otherwise obtain a list of addresses of people you've never met and send them emails, Webb Weavers Consulting does not. We do not rent, sell, or otherwise share our lists or those of our clients, and we do not allow any Webb Weavers Consulting client to rent or purchase lists and send to them using the WebbMail network.
No old lists allowed either
When it comes to sending permission-based email, the age of the list matters. If enough time passes between someone initially subscribing to your list and eventually receiving an email from you, permission "expires" as people eventually forget what they've signed up for. That's why we don't allow sending to any email address that was obtained more than 18 months ago and has *not* received any correspondence from you since that time.
Keeping your personal information, well, personal
In order to create and administer your WebbMail account, we explicitly ask for and collect certain information about you and your company, including financial information used to verify identity and bill for services. Under no circumstances will we share your (or any other member's) personal information with any third party, except in the circumstance where the requesting organization is a high-powered government agency with the authority and requisite threats of long-term jail sentences to make us share that personal information. Otherwise, no one gets access to your information, ever.
We also collect certain aggregate information about our clients. We use this information to improve our services and do a better job of marketing them. We may also report such information - always in aggregate form and never in a way that could identify individuals - to third parties, such as newspapers or industry observers or potential clients and partners.
Protecting your customer lists and data
We do everything we can to make sure your customer lists, email content and response data remains private and confidential. Though we reserve the right to monitor your lists, content and response data from time to time to make sure they comply with our Terms of Use, we will never share, sell or rent your customer data to anyone for any reason.
When Webb Weavers Consulting sends emails to you via WebbMail
Just as we ask and expect you to respect the in-box of your customers, we will do our best to respect yours. The only emails you'll receive from us will be our WebbTips newsletter and emails related to your account or your use of WebbMail. We might alert you to new features or site enhancements. We might check in to see how your last campaign went. Some of those emails may be directed to everyone, and some of them may be written just for you. *We will never sell or rent your email address.*
Ensuring secure billing transactions
When pay by credit card for any of Webb Weavers Consulting's services, the credit card and billing information you supply is transferred, using the most secure transmission technology, to a trusted third party for processing (as of July 2008, QuickBooks Merchant Service, provided by Innovative Merchant Solutions, LLC, an Intuit Company.) QuickBooks Merchant Service requires that all card-accepting merchants comply with the Payment Card Industry Data Security Standard (PCI DSS). This is the standard that the card associations (Visa, MasterCard, American Express, Discover® Network, and JCB) have agreed upon for how this data is stored, processed, and transmitted. Please visit www.pcisecuritystandard.org for more information and a full listing of the requirement. Your credit card information is not stored on the Webb Weavers Consulting web site or in our database. We do not have access to your credit card information nor do we keep it on file.